Frequently Asked Questions

The Wereldmuseum Amsterdam is open from Tuesday to Sunday from 10 am to 5 pm. It is also open on Mondays on public and school holidays from 10 am to 5 pm. On public holidays different hours apply.

For more information see Hours and Admission

Can't come on the day you bought tickets for? Send an email to info@wereldmuseum.nl and we will help you move to another day. Please note that no refunds will be made for tickets already purchased.

We noticed that most people have spent three hours taking in the information and prefer to come back again. If you visit one of the individual exhibitions, you usually spend between half an hour and an hour. This of course depends on whether you read everything, etc.

Paid parking places are available in the vicinity of the museum. However, these are limited in number, so we advise visitors to use public transport.

See the route description

Two parking spaces are available for the disabled in the parking lot of the adjacent Amsterdam Tropen Hotel. You can use these parking spaces by showing your disabled card. Reservation is not necessary.

For a survey of current and forthcoming presentations see the Agenda.

Photography is permitted at the Wereldmuseum Amsterdam, including flash photography. Tripods and selfie sticks are not allowed. Press or other professional photographers, wishing to use a tripod, can apply for permission by emailing to info@wereldmuseum.nl.

We often receive requests like these. Unfortunately we do not have enough capacity to guide and therefore we cannot fulfill these requests.

The Wereldmuseum Amsterdam is accessible to wheelchair users: there are no thresholds and an elevator gives access to all floors. The museum has several unmechanised wheelchairs for visitors. Mobility scooters are not permitted in the museum.

Read more about accessibility of the museum.

Dogs or other pets are not permitted in the museum, except assistance dogs and guide dogs for the blind.

You can book a guided tour through the museum. You can find more information here.

All our activities and exhibitions are announced at the What's On page, or follow us on Facebook, Twitter or Instagram. 

The Wereldmuseum Amsterdam offers an online database of objects and photos. Information about exhibitions, literature and events relating to the Wereldmuseum Amsterdam is also available.

Press releases and visual material are available on the Press page. For other questions relating to press coverage please contact the museum via info@wereldmuseum.nl.

Wereldmuseum Amsterdam vacancies are advertised in Dutch on the Job vacancies page.

The Wereldmuseum Amsterdam does not appraise objects.

The Wereldmuseum Amsterdam provides no vaccinations nor medical advice about vaccinations. Contact one of the following organisations:

• Tropencentrum AMC (in Dutch)
• Landelijk Coördinatiecentrum Reizigersadvisering (LCR) www.lcr.nl (in Dutch)
• Havenziekenhuis Travel Clinic
• Leids Universitair Medisch Centrum (LUMC) (in Dutch)
• All local Community Health Services GGD

The Wereldmuseum Amsterdam does not do genealogy research. You can contact:

• National Archives in The Hague
• Roosje Roos - genealogical research: www.roosjeroos.nl (in Dutch)