Frequently Asked Questions

The Wereldmuseum Amsterdam is open from Tuesday to Sunday from 10 am to 5 pm. It is also open on Mondays on public and school holidays from 10 am to 5 pm. On public holidays different hours apply.

For more information see Hours and Admission

Can't come on the day you bought tickets for? Send an email to info@wereldmuseum.nl and we will help you move to another day. Please note that no refunds will be made for tickets already purchased.

We noticed that most people have spent three hours taking in the information and prefer to come back again. If you visit one of the individual exhibitions, you usually spend between half an hour and an hour. This of course depends on whether you read everything, etc.

Wereldmuseum Amsterdam is easily accessible by public transport. See the options below:

• From Central Station: tram 14 (stop Alexanderplein)
• From Sloterdijk / Leidseplein: tram 19 (stop Eerste van Swindenstraat)
• From Muiderpoort station: tram 3 (stop Linnaeusstraat)
• From Leidseplein station: tram 7 (stop Alexanderplein),
• From Lelylaan / Leidseplein station: tram 1 (stop Linnaeusstraat)
• From the water: Canal Bus and Artis Express Boat

Or see full public transport info and directions.

Next to the museum, at Mobypark, there is opportunity to park for a fee, but only a limited number of parking spaces are available. It is easier to park at QPark Oostpoort. This is just a 10-minute walk from the museum. 

For the disabled, two parking spaces are available in the car park of the adjacent Amsterdam Tropen Hotel. You can use these parking spaces upon showing your disabled pass. Reservations are not required.

Also see full route description.

For a survey of current and forthcoming presentations see the Agenda.

Photography is permitted at the Wereldmuseum Amsterdam, including flash photography. Tripods and selfie sticks are not allowed. Press or other professional photographers, wishing to use a tripod, can apply for permission by emailing to info@wereldmuseum.nl.

We often receive requests like these. Unfortunately we do not have enough capacity to guide and therefore we cannot fulfill these requests.

The Wereldmuseum Amsterdam is accessible to wheelchair users: there are no thresholds and an elevator gives access to all floors. The museum has several unmechanised wheelchairs for visitors. Mobility scooters are not permitted in the museum.

Read more about accessibility of the museum.

Dogs or other pets are not permitted in the museum, except assistance dogs and guide dogs for the blind.

You can book a guided tour through the museum. You can find more information here.

All our activities and exhibitions are announced at the What's On page, or follow us on Facebook, X (Twitter) or Instagram. 

The Wereldmuseum Amsterdam offers an online database of objects and photos. Information about exhibitions, literature and events relating to the Wereldmuseum Amsterdam is also available.

Press releases and visual material are available on the Press page. For other questions relating to press coverage please contact the museum via info@wereldmuseum.nl.

Wereldmuseum Amsterdam vacancies are advertised in Dutch on the Job vacancies page.

The Wereldmuseum Amsterdam does not appraise objects.

The Wereldmuseum Amsterdam provides no vaccinations nor medical advice about vaccinations. Contact one of the following organisations:

• Tropencentrum AMC (in Dutch)
• Landelijk Coördinatiecentrum Reizigersadvisering (LCR) www.lcr.nl (in Dutch)
• Havenziekenhuis Travel Clinic
• Leids Universitair Medisch Centrum (LUMC) (in Dutch)
• All local Community Health Services GGD

The Wereldmuseum Amsterdam does not do genealogy research. You can contact:

• National Archives in The Hague
• Roosje Roos - genealogical research: www.roosjeroos.nl (in Dutch)

Yes, there is an audio tour. The audio tour gives you more information and background stories to the exhibitions Our Colonial Heritage and Things That Matter. The audio tour is available in Dutch, English, Dutch Sign Language and is also available in a version for people who are blind or visually impaired. For more information, visit the audio tour page.

Entrance prices are being increased to ensure the quality of our exhibitions and services. This adjustment allows us to continue investing in the experience we offer to our visitors. We have done our best to keep prices as low as possible and carefully compared our prices with other major museums and remain at that level on average.

For the first time, however, we are offering discounted online ticket prices. With this, we want to encourage visitors to purchase their tickets online in advance to take advantage of the discount. Buying your tickets online contributes to a smooth visitor experience. It also gives us more insight into expected peak moments, the profile of our visitors and the visitor experience.