Accessibility

Dogs and other pets are not permitted in the museum, except for assistance dogs and guide dogs for the blind, which must be kept on a lead. One companion or personal assistant can accompany you to the museum free of charge. When booking your ticket online, select 'I have a valid ticket or voucher'. This will allow your companion to enter. You must buy a regular ticket for yourself. There are no assistants present in the museum. There is a rest area in the main hall. This is not stimulus-free. And there are portable stools available that can be taken into the exhibitions.

The lift is accessible for wheelchair users, but unfortunately it does not fit a mobility scooter. Unfortunately, this makes it impossible to visit the museum with a mobility scooter. Two parking spaces are available for the disabled in the car park of the adjacent Amsterdam Tropen Hotel. On presentation of a disabled parking card, you can use these parking spaces free of charge. Reservations are not required. The museum also has some push wheelchairs available. Raad van de Raaf is partially accessible for wheelchair users. Unfortunately, the second floor is not accessible by wheelchair. The ground floor, however, is accessible by wheelchair. Not all activities are accessible but our staff are on hand to make it an enjoyable visit.

For people who are blind or partially sighted, as well as their sighted friends, family and companions, Wereldmuseum Amsterdam offers an interactive programme. The exhibition “Our colonial inheritance” has been made accessible to blind and visually impaired people. This audio tour takes you through the exhibition using image descriptions and various tactile objects, such as a relief drawing. The audio tour is only accessible when accompanied, as everything is operated by QR codes or lending device.